Airyx Remote Support
Our technical support team can securely connect to your system using our
Airyx Remote Support solution based on RustDesk. This enables fast and
efficient assistance for installation, troubleshooting, maintenance,
commissioning and service requests.
Download Remote Support Client
(Request Passwort from Airyx)
Why We Use RustDesk
RustDesk is an open-source remote desktop solution comparable to TeamViewer
or AnyDesk, but without dependency on a single vendor. Connections are
protected by end-to-end encryption to ensure secure communication between
your system and Airyx support engineers.
Open Source
The RustDesk client source code is publicly available and can be independently audited.
End-to-End Encryption
All support sessions are protected with modern encryption technologies.
Airyx Hosted Infrastructure
The provided client is preconfigured to connect to the Airyx RustDesk server.
No Account Required
No registration, account creation or email verification is required.
Installation Instructions
- Download the password-protected Airyx Remote Support package.
- Extract the ZIP archive using the password provided by Airyx.
- Refer to the included pdf for additional information.
- Run AiryxRemoteSupport.exe.
- The application is preconfigured to use the Airyx RustDesk server.
- Click Install when prompted.
- If unattended access is required, configure a secure password.
- Keep the RustDesk ID and password available when contacting Airyx support.
Important:
Please share your RustDesk ID and password only with authorized Airyx support personnel.
Need Assistance?
If you require technical assistance, please contact the Airyx service team.
Having your RustDesk ID available before contacting support will help us
establish a connection quickly and resolve issues more efficiently.
